'AI' is a general term that refers to hardware or software that exhibit behavior which appears intelligent. Basic AI has existed since the 1950s, via rules-based programs that display rudimentary intelligence in limited contexts. Early forms of AI included 'expert systems' designed to mimic human specialists.
With unstructured data playing such a prominent role in how businesses generate value, it makes sense to invest in a comprehensive data strategy.
Every company should own its own data. Yes, we know. You say you already do. But do you really?
The sales cycle is going through a renaissance with machine learning and AI being key drivers of change made at many companies.
We can automate a majority of manual tasks with the help of AI so that insurance companies can provide their services faster, cheaper and with fewer errors.
This “new” normal of hybrid work has significant implications for employers, and their employees.
Customers expect instantaneous service, quick answers to their questions, and a seamless buying experience. These trends have since made their way over to the customer service world and are here to stay.
Having a well designed and maintained website has gone from a nice to have to a base requirement for businesses across the world. But what does it mean to transform your digital marketing systems and processes?
Compared to the early 2000s, it now takes 66% longer to connect with prospects, with the average sales cycle taking 50% more time to win. To win back a competitive edge, digital transformation centering on sales is becoming more prominent.
How have companies digitally transformed in the past, and what does it mean to be a truly digitally transformed company?
