With unstructured data playing such a prominent role in how businesses generate value, it makes sense to invest in a comprehensive data strategy.
Every company should own its own data. Yes, we know. You say you already do. But do you really?
Customers expect instantaneous service, quick answers to their questions, and a seamless buying experience. These trends have since made their way over to the customer service world and are here to stay.
Compared to the early 2000s, it now takes 66% longer to connect with prospects, with the average sales cycle taking 50% more time to win. To win back a competitive edge, digital transformation centering on sales is becoming more prominent.
In the age of ‘fail hard and fail often’ methodology popularized in the late 1990s Silicon Valley, sometimes startups could learn a thing or two (or three) from legacy companies to create sustainable change.
The dust has finally settled; your company has bought a software solution. While congratulations are in order, the journey is only halfway over. Now, the actual work begins - putting the software into production - in what is commonly referred to as implementation.
When a company’s data is complete, contains a large number of data points, and is recent, it can be trusted. That trust means that executives can rely on their data to make important business decisions.
Congratulations! Your business has spent the time to gather your internal requirements, conduct a needs analysis, and put together KPIs to understand what software you should be looking for. Now comes the exciting part, selecting the right software.
The CEO now has an especially tough decision - move forward with unreliable data, or miss an important opportunity to grow the company? While this seems like a hypothetical scenario, it's very much real.
